How to Change Email ID in HDFC Bank

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Are you tired of your old email ID associated with your HDFC bank account? Maybe you’ve switched jobs, created a new email, or just want to update your contact information for better security. Whatever your reason, changing your email ID with HDFC bank is a common need in this digital age. But don’t worry, you don’t have to navigate this process alone.

In this blog post, we’ll walk you through the step-by-step process of how to change your email ID in HDFC bank, making it as simple as possible.

By the end of this guide, you’ll have a clear understanding of the necessary actions to take, and you’ll be well on your way to ensuring your bank communications are sent to the right inbox.

So, let’s get started on your journey to a more updated and secure banking experience!

Importance of updating Email ID in HDFC Bank

Updating your email ID in HDFC Bank is crucial for several important reasons:

  1. Secure Communication: Your email is the primary mode of communication between you and your bank. When you update your email ID, you ensure that sensitive financial information, transaction alerts, and important updates are sent to the correct and secure email address. This helps protect your financial data from falling into the wrong hands.
  2. Stay Informed: Email is a quick and efficient way to stay informed about your account activity. Whether it’s notifications about deposits, withdrawals, or changes in your account balance, having an updated email ID guarantees you receive these updates promptly.
  3. Identity Verification: In case of account recovery or identity verification, your email ID is often used as a primary point of contact. An outdated email could hinder your ability to prove your identity, making it challenging to regain access to your account.
  4. Smooth Banking Experience: An updated email ensures a smooth and hassle-free banking experience. It reduces the chances of missed alerts, account lockouts, or delays in resolving banking issues.
  5. Fraud Prevention: With the rise in phishing and cybercrimes, updating your email ID can help in fraud prevention. Banks often use email for two-factor authentication and security alerts, ensuring that you are promptly notified of any suspicious activity.
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Keeping your email ID up to date with HDFC Bank is not only convenient but also a critical step in securing your financial information and ensuring a seamless banking experience.

Step-by-step guide to changing Email ID in HDFC Bank

Changing your email ID with HDFC Bank is a straightforward process. Follow these step-by-step instructions to update your email address:

Step 1: Access HDFC NetBanking

  • Start by opening your web browser and visiting the HDFC Bank website.
  • Click on the “Login” button to access HDFC NetBanking using your credentials (Customer ID and IPIN/Password).

Step 2: Navigate to ‘Request’

  • After logging in, you’ll be directed to your HDFC NetBanking dashboard. Look for the ‘Request‘ section on the left-hand side.

Step 3: Update Email ID

  • Under the ‘Request‘ section, click on ‘Update Email ID‘ or any relevant option that allows you to change your email address.

Step 4: Enter New Email ID

  • You will be prompted to enter your new email address. Double-check for accuracy to avoid errors.

Step 5: Confirm Email ID

  • Re-enter the new email ID to confirm that it’s accurate.

Step 6: Submit and Authenticate

  • Click the ‘Submit‘ or ‘Continue‘ button to proceed. The bank may ask for additional authentication at this point, such as an OTP (One-Time Password) sent to your registered mobile number. Follow the instructions to complete the authentication.

Step 7: Confirmation

  • Once the process is successful, you will receive a confirmation message on your screen.

Step 8: Check Your New Email

  • Check your new email address for a confirmation email from HDFC Bank. This email will typically acknowledge the change and serve as a verification of your updated email ID.
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That’s it! Your email ID in HDFC Bank is now updated, and you will receive all future communications at your new email address. Remember to keep your login credentials, especially your IPIN/Password, confidential to maintain the security of your bank account.

Frequently asked questions (FAQs)

How do I change my email ID in HDFC Bank?

Please refer to our step-by-step guide above.

What should I do if I forget my HDFC NetBanking password?

You can reset your password through the “Forgot IPIN” option on the login page.

How can I check my HDFC bank account balance online?

You can do this through HDFC NetBanking, the mobile app, or by sending an SMS.

How do I open an HDFC bank account online?

Visit the HDFC Bank website and follow the instructions to open an account online.

What is the customer care number for HDFC Bank?

You can contact HDFC Bank customer care at their toll-free number, which is usually listed on their website.

How can I check my HDFC bank account statement online?

Log in to HDFC NetBanking and select the account for which you want to view the statement. You can then download or view it online.

How can I update my contact number with HDFC Bank?

You can update your contact number through HDFC NetBanking or by visiting a nearby HDFC Bank branch.

What is the minimum balance requirement for an HDFC Bank savings account?

The minimum balance requirement varies depending on the type of savings account you have. Check the specific account terms and conditions.

How can I apply for an HDFC Bank credit card online?

Visit the HDFC Bank website, choose the credit card you want, and follow the application process.

What is the process for transferring money to another bank account using HDFC NetBanking?

Log in to NetBanking, go to the “Fund Transfer” section, add the beneficiary, and then initiate the transfer.

How do I check the status of my HDFC Bank loan application?

You can check your loan application status by logging in to NetBanking and visiting the loan section or by contacting customer support.

What are the HDFC Bank NEFT and RTGS timings?

HDFC Bank follows the Reserve Bank of India’s NEFT and RTGS timings, which may be subject to change. It’s best to check the latest timings on the HDFC Bank website.

What is the process for blocking an HDFC Bank credit card in case of loss or theft?

Contact HDFC Bank customer care immediately to report the loss or theft of your credit card and request it to be blocked.

How can I update my Aadhaar number with HDFC Bank?

You can update your Aadhaar number by visiting an HDFC Bank branch and submitting the necessary documents and forms.


In conclusion, managing your HDFC Bank account is made more convenient and secure when you keep your contact information up-to-date. Changing your email ID, resetting your password, and staying informed about your account activity are essential aspects of maintaining a seamless banking experience.

We hope our step-by-step guide on changing your email ID in HDFC Bank has been helpful, and the FAQs addressed some of your common concerns. Remember that HDFC Bank continually updates its services and procedures, so staying informed about the latest changes and best practices is crucial for a smooth and secure banking journey.

By staying proactive and informed, you can enjoy the benefits of modern banking while ensuring the safety of your financial information. Should you have more questions or require assistance, do not hesitate to reach out to HDFC Bank’s customer support for personalized guidance. Your financial well-being and peace of mind are paramount, and HDFC Bank is here to support you every step of the way.

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